Frequently Asked Questions
- Can I buy your products?
- Do you provide recycled parts in your kits?
- Can you ship internationally?
- Will the DIY Desktop CNC Machine work in my country? We use 220V AC.
- From your pics it looks like this machine is made from wood - is that correct?
- What computer and software do I need to drive your CNC machine?
- You guys have any plans to scale this up at all?
- I am from Saudi Arabia and I`d like to buy your cnc kit, how much is the shipping to Saudi Arabia?
- What are material restrictions for this mill? Will it be able to machine metals? If yes, up to what hardness?
- Is parallel port still the interface method? Any update on availability of USB support?
- What does "you will only need your choice of end mill" mean? Will I need to buy a dremel or other cutting implement?
- I am an eager backer of your Kickstarter project. When can I expect delivery of my pledge reward?
All of our products are available in our online store and usually ship within a couple of days. There you'll find the shipping calculator in the checkout process. It allows you to get a shipping quote for the many shipping options we provide to all corners of the globe. You can use it to determine shipping costs before committing to a purchase.. Details of each product are provided in our product catalog.
We have also introduced a range of parts, accessories, add-ons and additional products related to Desktop CNC work.
For products we're developing (keep an eye on our newsletter) feel free to use our contact form to request a notification as soon as those new products become available.
Absolutely not. Our kits contains all new parts/equipment.
The notion of recycled parts only comes in if you choose to use recycled parts in your build. This is helpful for those building from scratch with plans or electronics-only kits, but even then steppers and other parts can always be purchased - your choice.
It also good to match your stepper motors, especially the pair driving the X and Y axes. This is easier to do by purchasing matched stepper motors and could be a challenge to do via scavenging. That being said, you can always adjust for similar-but-different steppers in your CAM software, so though it adds a little complexity to the build, even similar motors can be accommodated.
We are big advocates of recycling, especially eWaste, so this design was intended to facilitate that if the builder is also so inclined. But its your choice.
Please see the section of our Comprehensive Plans & Manual eBook entitled "Stepper Motor Upgrades" where you will find guidance and instructions on identifying suitable motors, and how to determine the correct connections to your electronics.
Yes, we have shipped MyDIYCNC products all over the globe, from Japan to Russia, from Australia to Brazil, there are many international MyDIYCNC users..
You can use our online store to get a shipping estimate for your product or selection of products to your specific country location. You can view the many shipping choices and costs before committing to a purchase.
That shouldn't be a problem. The system runs off 5V DC and 12V DC and is designed to be powered by a PC ATX power supply. They're inexpensive to source locally, and the one we use has a 120/240V switch to select for international voltages.
The base model spindle is a 12V DC unit powered via the MyDIYCNC Spindle Controller Module from the DIY Desktop CNC Machine's own power supply.
See the Specifications section of our website for more details..
No, there is no wood used in our machines. Our very first designed incorporated a wooden base, but there was such overwhelming interest in the aluminum base machine, and so little interest in the wooden base version, that we diverted all of our development resources and attention to the aluminum base model.
Those who are building from our plans can choose to construct the machine chassis from aluminum or steel, whichever is readily-available and most cost-effective for them.
Our DIY Desktop CNC Machines sold through our online store are all metal-based (aluminum).
Any CNC software application that uses conventional enable/direction/step signaling should work with the MyDIYCNC Desktop CNC Machine. If you already have a computer for this task, then KCam is a great option for Windows (one of the easier ones to configure) and EMC2 is an excellent choice for Linux. You can also download an Ubuntu (Linux) boot CD image from the EMC2 site that will allow you to boot your PC as a Linux box with EMC2 pre-installed, and take it for a test drive without having to install anything - which is pretty neat. Our Comprehensive Plans & Manual eBook provides wiring and software setup guides for both KCam and EMC2.
The Support > Apps section of our website provide more information about the software applications we like and recommend.
If you have an old PC lying around that's not used for much anymore, you could possibly give it a new lease on life by installing Ubuntu and EMC2 and hooking up to our DIY Desktop CNC Machine. Make sure your computer has a Parallel (printer) port to match the electronics you purchase. TurboCNC is also a good option for putting older hardware to dedicated CNC use.
We except to launch our USB system in mid 2012. That system incorporates a microprocessor-based intelligent controller and an accompanying desktop application to reduce some of the complexity of installation and operation. Please keep an eye on that developemnt progress via our newsletter, updates and news posts.
For the complete kit or turnkey system you do not need to buy a rotary tool, as one is provided (the spindle).
The end mill is the cutting bit that the spindle spins to do the work, like a drill bit works in a drill. You can find out more about end mills from vendors such as www.DrillBitCity.com. The spindle provided uses a 1/8" end mill (not included). You would choose and purchase an end mill to suit the material you wish to work on.
it's difficult to determine a delivery date prior to project funding, but here's what we can tell you.
The crucial part is that Amazon/Kickstarter releases the funds 14 days after project close, and they say it will be another 5-7 days to transfer then from Amazon to our account (around Jan 31st 2011).
Thereafter we're dependent on lead times of parts thereafter to determine the delivery date. Some of the local fab work can be in progress while waiting on ordered parts because we can get that going sooner. All orders that can be placed for COD or on business account terms will be put in place upstream and planned so that the bills come due with the release of the funds. That will also help cut down delays wherever possible.
Originally this project was to fund the prototyping of the production CAD design but if you're following the Kickstarter project progress you can see that we're already deep into that and getting as much as possible done in advance of funding to further shorten the final delivery date.
It's quite the project planning and logistics challenge, but we're used to this. Know that we're looking at all aspects to shorten the dev/production/delivery times wherever possible. We'll be keeping all backers informed and up-to-date on progress and will set ETA expectations as soon as they firm up.
UPDATE (Feb. 2nd, 2011): Kickstarter Backers Only Update posted on the Kickstarter project site. See: https://www.kickstarter.com/projects/421256045/diy-desktop-cnc-machine/posts/51896
UPDATE (Apr. 25th, 2011): Registered users on this website can now view the Project Updates section for information about progress and the latest shipping estimates. Our new Newsletter is also a good way to keep up with DIY Desktop CNC Machine developments.





